Help
Questions? Feedback? Suggestions? Fill out our customer service email form here and let us know how we can help.
What are the technical requirements to watch videos at JellyTelly.com?
What’s with the new site?
How do I send a question in to Buck to be considered for “Buck’s Mailbag?”
Can we watch JellyTelly on other platforms like YouTube, GodTube, Wii, Xbox or Windows Media Center?
Can we download JellyTelly clips for our Sunday school/children’s ministry/day care classes?
Do you have an affiliate program?
How can I work for JellyTelly?
Is there any way to download songs to our iPods/iPhones or do you have anything available through iTunes, Podcasts or YouTube?
How do we submit shows that we think would be great for JellyTelly?
Q : What are the technical requirements to watch videos at JellyTelly.com?
To enjoy videos at JellyTelly, you should have the following software installed on your computer:
* Windows XP, Vista, or Mac OS X
* Internet Explorer 7.0 or above, Firefox 2.0 or above, or Safari 3.0 or above
* JavaScript and Cookies must also be enabled.
* Latest Adobe Flash Player
You can upgrade to the latest Flash Player here: http://www.adobe.com/products/flashplayer/
In addition, you will need an Internet connection with sufficient bandwidth. Our video streams adjust based on your bandwidth, but for the best quality viewing experience, a downstream bandwidth of 1000Kbps or higher is needed. You can test your downstream bandwidth at many websites. Search for “bandwidth test” on the web to find many of the most popular bandwidth test websites.
Because streaming video requires a fast Internet connections and fast processing, older computers with slow Internet connections may have trouble running the video at JellyTelly.com. A slow Internet connection would include dial up, ISDN, or DSL that runs slower than 1000Kbps. An older computer would include a PC processor slower than an Intel Pentium 4 2.33GHz (or equivalent) with 1GB of RAM or a Mac processor lower than a PowerPC G5 1.8GHz or Intel Core Duo 1.33GHz with 1GB of RAM.
Thanks for noticing! We have been working hard to build a fun site where everyone can experience JellyTelly. We will be adding new videos to the site on a regular basis. You will also find free games and a Buzz section where you can share your thoughts, questions and high scores.
Q: How do I send a question in to Buck to be considered for “Buck’s Mailbag?”
Great question. It’s easy. Just fill out the constituent support form here. We read all the questions sent in and Buck handpicks several of them each week for “Buck’s Mailbag.”
Q: Can we watch JellyTelly on other platforms like YouTube, GodTube, Wii, Xbox or Windows Media Center?
We are primarily focused on providing you the best viewing experience at JellyTelly.com. That means the newest and best videos will be on our site. Occasionally, we will post clips on other sites to help increase awareness of JellyTelly directing them to visit our site for more fun videos and games. Jellytelly.com is our home and will always be the best place to come for the latest and greatest from Clive, Ian and the rest of our crew.
Q: Can we download JellyTelly clips for our Sunday school/children’s ministry/day care classes?
You can! We have set up a special site to purchase high-resolution copies of the videos for use in your Sunday school, day care or church setting. Just go to http://store.whatsinthebible.com/collections/downloads where you can purchase and download the clips and use them however you would like in your ministry.
Q: How can I work for JellyTelly?
Currently, we are not hiring at JellyTelly. But if we do begin any hiring, we will let you know here.
Q: Is there any way to download songs to our iPods/iPhones or do you have anything available through iTunes, Podcasts or YouTube?
We do not currently have this feature for people to download JellyTelly clips and episodes but we are working on solutions. Subscribers will hear first about such potential upgrades in the future.
Q: How do we submit shows that we think would be great for JellyTelly?
If you have a show that is in production or already produced, you can fill out the customer support form here.
We hope browsing the FAQ’s provided above have answered your questions. If they have not, please click here to send a message to our support team.
